Data Controller
Luxury Winter Oy (Business ID: 3534676-5)
c/o Luxury Action Oy Teknotie 1
96930 Napapiiri, Rovaniemi
Email: sales@reindeermanor.fi
Website: https://reindeermanor.fi
- Purpose of the Privacy Policy
This Privacy Policy describes how Reindeer Manor collects, uses, stores, and protects personal data of its partners, their contact persons, and visitors to the website.
- Data Collected
The following personal data may be collected and stored:
- Contact details: name, phone number, email address
- Nationality
- Payment information
- Services ordered and delivered
- information accumulated from services supplied by our partners
- Communication history (messages via web forms, email
phone, social media)
- Website usage data (via cookies)
Reindeer Manor requests adults to provide the ages of their minor children to ensure proper customer service and billing. In addition, customers are asked to communicate any allergies, special diets and medical information if these may affect the safety and smooth running of the service ordered.
- Sources of Data
Data is collected directly from individuals through:
- Website forms
- Booking engine
- Email or phone communication
- Social media interactions
- Contracts and meetings
- Purpose of Processing
Personal data is processed for:
- Managing customer and partner relationships
- Ensuring and improving website functionality
- Developing, offering, and marketing products and services
- Sending newsletters, bulletins, and direct marketing (with consent)
- Legal Basis for Processing
Processing is based on:
- Consent (e.g., newsletter subscriptions)
- Contractual necessity
- Legitimate interest (e.g., service development)
- Legal obligations
- Data Disclosure and Transfers
Reindeer Manor does not disclose personal data to third parties unless required by Finnish authorities or applicable law.
- Data Retention
Data is retained only as long as necessary for the purposes stated above or as required by law. Data may be deleted upon request or when the business relationship ends.
- Data Security
We implement appropriate technical and organizational measures to protect personal data. Access is restricted to authorized personnel only.
- Rights of the Data Subject
You have the right to:
- Access your data
- Request corrections or deletion
- Object to processing for direct marketing
- Withdraw consent at any time
- Use of Cookies
Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.